Delete your device from iCloud (Appleid.com), sign in to iCloud with the same Apple ID on the device, and add saved PASMO from the server to Wallet. You may see an "Activating" message on PASMO, and please leave it alone until 5:00am next morning, and then delete the PASMO and add it from the server again.
For further support; Call Apple Care: 0120-277-535