An error occurred when using the SF (Stored Fare).
Make sure to claim a ticket gate agent or a cashier at the shop for correcting payment processing. 詳細表示
The device with PASMO is a malfunction.
PASMO may be unavailable if the device is a malfunction. Please note that technical support for d... 詳細表示
PASMO's SF balance has run out.
You can charge (Top up) your PASMO even while riding railways or buses. Please charge (Top up) by... 詳細表示
The device with PASMO has been lost.
Delete your PASMO from the device via iCloud (Appleid.com) and then add saved PASMO from the serv... 詳細表示
“en route” message on PASMO does not disappear.
If there are no records of exiting at an automatic ticket gate, you cannot use PASMO for railways... 詳細表示
Failed to add saved PASMO from the server to Wallet again.
Delete your device from iCloud (Appleid.com), sign in to iCloud with the same Apple ID on the dev... 詳細表示
Does PASMO support child fares?
PASMO only supports adult fares (12 years of age or older). Please separately purchase a child’s ... 詳細表示
Will the SF (Stored Fare) on PASMO be expired?
No. For your next visit to Japan, you can still use your PASMO again. You can also remove unneces... 詳細表示
I rode beyond the valid PASMO area.
You can go through automatic ticket gates only within the valid PASMO area. When you are out of t... 詳細表示
PASMO fails to respond to automatic ticket gates and read...
If your PASMO is not set as “Express Transit Card”, Touch ID/Face ID is required at every transac... 詳細表示
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